HELP CENTER

You Asked, We Answered

 

WHAT KIND OF ROUTINE MAINTENANCE DOES THIS BOAT REQUIRE?

In an effort to keep maintenance to a minimal effort we source the highest quality materials available to ensure longevity of our product.  Like all fiberglass products, a light rinse down of the fiberglass surfaces is recommended and a wipe down of the upholstery and bar to keep them clean will make quick work of your keeping your new boat looking new.

WHERE DO YOU SHIP TO?

We routinely ship all over the US, and with wonderful access to great ports here in Florida, these boats are transported all over the Caribbean and Central America as well.

WHAT IS THE WARRANTY OF THE SUZUKI ENGINE?

 Suzuki is currently running their "Gimme Six" warranty promotion thru Dec 1st.  This gives eligible retail customers a full six years of engine warranty.

WHAT IS THE HULL WARRANTY?

The hull has a 10 year limited warranty

WHERE DO I GET MY BOAT SERVICED?

The Boat is built with simplicity in mind.  Simple means less issues.  That being said, we have very little warranty work, however in the unlikely event that you have anissue, we will work with a dealer local to you to have your concerns addressed.

Similar would be any issues with your Suzuki outboard.  Your closest authorized Suzuki Dealer can perform any necessary work.

WHAT IS THE DRAFT OF THIS BOAT?

Its a relatively shallow running boat because of the stable catamaran style hull.  The 20'er drafts approx 15", and the 26'er drafts approx 19".

HOW LONG WILL MY THATCHED TIKI ROOF LAST?

Our Tiki huts are wind and rain resistant and allow hot air to escape, providing cool shade during even the hottest months. Even with the extreme Florida weather of Hurricanes and scorching sun, you can expect your traditionally built roof to be in great shape for 5-7 years and with many roofs lasting past 10.

IS MY THATCHED ROOF FLAMMABLE?

Your Tiki roof has been treated with a fire retardant that will keep you safe!  We suggest a fire retardant be reapplied every couple of years, its easy to do and will give you piece of mind when lighting up that grill for burgers!

HOW IS MY TIKI ROOF BUILT?

Local skilled artisans come directly to our factory and hand build each Tiki Roof using the traditional methods from the Seminole Indians of thatching that have borne the tests of time and hurricanes for decades before us.

HOW DO I PAY FOR MY BOAT?

We request a 40% deposit when you place your order, followed by a 40% payment when your boat is in the construction phase and has been pulled from the mold, with the remaining 20% due about a week prior to shipping.  We accept personal and corporate checks as well as wire transfers.

HOW FAST DOES IT GO?

The Boat is rated for a 70 HP motor which pushes it 15-20 MPH.  Its got plenty of speed to get you there and back!

HOW LONG DO I HAVE TO WAIT?

Orders usually take 6-8 weeks to fill.  Depending on the season and amount of orders in the system, it can take longer.  When you place your order, you will be given a realistic and current ETA.

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